Milwaukee Import is committed to ensuring your satisfaction with every purchase. We understand that unforeseen circumstances may arise, and we strive to address them promptly and efficiently.

Please review our return policy below for information on returning items:

• Manufacturer Defects or Shipping Damage: Only items with manufacturer defects or those damaged during shipping will be authorized for return. Any damaged or missing items must be reported within 24 hours of delivery to qualify for a credit or replacement.

• Return Procedure: All other products may be returned to Milwaukee Import within 24 hours, provided they are in their original packaging.

• Unauthorized Returns: Please note that unauthorized returns will not be credited or reshipped. It is essential to follow the proper return procedure outlined above to ensure that your return is processed efficiently.

Damages & Shortages:

We take pride in ensuring that your orders leave our warehouse in good condition. However, we understand that discrepancies may occur. Please review the following guidelines regarding damages and shortages

• Reporting Discrepancies: Any discrepancies, including damages or shortages, must be reported within 24 hours of delivery. If your order appears to have been opened, re-taped, damaged, or tampered with in any way, please retain the original packaging and file a claim with the carrier.

• Contacting Customer Service: If your order arrives with damages, shortages, or overages, please contact a Customer Service Representative immediately to file a claim.